Jive threads with a lot of replies or comments are valuable to users. But the desired end user experience is to see the Jive thread once in the search results, and click on it to view all the details related to the original question or suggestion. We currently index all Jive document types, but a discussion with many comments floods the first few pages of search results with each of the individual comments, and we have to use a Ranking Expression to suppress them. It would be a better experience if the discussion and comments were considered together, so the comments would make the thread more findable but not show up independently in the results.
|I need it...||Quarter|